PRIVACY & TERMS
1. Introduction
Solar Style Distributions Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, store, and protect information that you provide to us through our website https://solarstyleuk.com.
We act as the Data Controller for the personal information we process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Company Information
Company name: Solar Style Distributions Ltd
Registered address: 15a Yarm Street, Stockton On Tees, TS18 3DS
Company registration number: 11763770
Data Protection Contact: Contact@solarstyleuk.com
3. Information We Collect
When you use our website, we may collect the following information:
● Contact details – such as your name, email address, telephone number, and postcode.
● Property details – information submitted through our eligibility calculator or quote request forms.
● Technical information – including essential cookies required for website functionality (see Section 8 below).
We do not collect or store sensitive personal data, nor do we create customer accounts or offer newsletter subscriptions.
4. How We Use Your Personal Data
We collect and process personal data for the following purposes:
● To respond to your enquiries and provide information about our products or services.
● To prepare and deliver tailored quotes based on your submitted information.
● To improve the functionality of our website and ensure a smooth user experience.
We do not use your data for automated decision-making, profiling, or unsolicited marketing.
5. Lawful Basis for Processing
We process your personal data under the following lawful bases as defined by the UK GDPR:
● Consent: When you voluntarily provide information via our website forms.
● Legitimate Interest: When it is necessary to respond to enquiries and prepare quotations for our services.
● Legal Obligation: To retain certain records for compliance and audit purposes.
6. Data Sharing and Disclosure
We do not sell, rent, or share personal data with third parties for marketing or commercial purposes.
In limited cases, data may be accessed by our contracted IT service provider solely for the purpose of maintaining and securely deleting data in line with GDPR requirements. These third parties are bound by confidentiality and data protection agreements.
7. Data Storage and Retention
All personal data is stored securely within our CRM system, managed and maintained within the UK.
We retain customer information for up to 6 years, after which it is permanently deleted or anonymised, unless a longer period is required for legal or regulatory purposes.
8. Cookies
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve usability, and remember user preferences.
8.2 Types of Cookies We Use
Currently, our website uses essential cookies only, which are required for proper operation (for example, to manage website forms and navigation). These cookies cannot be disabled via your browser without affecting site performance.
In future, we may introduce additional cookies for advertising and remarketing purposes. When this occurs, a cookie consent banner will be implemented to allow users to accept or reject non-essential cookies before they are set.
8.3 Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.
9. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access. These include encryption, secure password controls, and restricted system access.
10. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
● Right to access – request a copy of your data.
● Right to rectification – correct inaccurate or incomplete information.
● Right to erasure – request deletion of your data in certain circumstances.
● Right to restrict processing – limit how your data is used.
● Right to data portability – receive your data in a transferable format.
● Right to object – object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at Contact@solarstyleuk.com. We will respond within one calendar month as required by law.
11. Data Breaches
In the unlikely event of a data breach, we will take immediate steps to investigate and mitigate any potential harm. Where legally required, we will notify affected individuals and the Information Commissioner’s Office (ICO) within the applicable timeframe.
12. Links to Other Websites
Our website may contain links to other websites. Please note that we are not responsible for the content or privacy practices of those third-party sites. We encourage users to read the privacy policies of any external websites they visit.
13. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website with the “Last Updated” date clearly shown.
14. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
Solar Style Distributions Ltd
15a Yarm Street, Stockton On Tees, TS18 3DS
Email: Contact@solarstyleuk.com
Attention: Data Protection Officer